Job Description
Launch Your Career with Full Training Provided! No experience? No problem! Growth Horizons Inc. is urgently hiring enthusiastic individuals for our Entry-Level Customer Service Specialist position in Los Angeles. We offer comprehensive paid training, career advancement opportunities, and a supportive team environment. If you're a motivated communicator ready to grow with us, apply today!
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Learn and utilize CRM systems to manage customer interactions
- Document cases accurately in our internal database
- Collaborate with team members to resolve complex inquiries
- Participate in ongoing training programs to enhance skills
- Meet performance metrics for response time and satisfaction
- Contribute to process improvement initiatives
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency (typing, navigation)
- Positive attitude and eagerness to learn
- Ability to work flexible hours including weekends
- Pass background check and drug screening
- Valid California ID or driver's license