Job Description
Join our dynamic team at Pacific Northwest Solutions and kickstart your career with weekly pay! We're seeking motivated individuals for our entry-level Customer Service Specialist role in Seattle. Enjoy a supportive environment, comprehensive training, and opportunities for growth. Perfect for recent graduates or career changers looking to build professional experience.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain customer records in CRM systems
- Collaborate with team members to improve service processes
- Meet daily performance metrics for response time and resolution
- Participate in weekly training sessions to enhance skills
Qualifications
- High school diploma or equivalent (degree preferred)
- 0-2 years of customer service experience
- Strong communication and problem-solving abilities
- Basic computer proficiency with Microsoft Office
- Ability to work flexible hours including weekends
- Positive attitude with a service-oriented mindset