Job Description
We are looking for a passionate Entry Level Customer Service Representative to join our team in Minneapolis, MN. No prior experience is required—we provide comprehensive training to help you succeed from day one.
At TechStart Solutions, we pride ourselves on our culture of growth and support. If you are a self-motivated individual with a strong desire to help others, we want to hear from you.
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat with a friendly, professional demeanor.
- Assist customers in resolving their issues efficiently and accurately.
- Document customer interactions and feedback into our CRM system.
- Collaborate with the sales and support teams to meet daily and weekly performance goals.
- Maintain a clean and organized workspace to ensure productivity.
- Learn and utilize our internal software tools for ticket management and reporting.
Qualifications
- Strong verbal communication skills and the ability to listen actively to customer needs.
- Basic computer proficiency and typing speed.
- Reliable internet connection and a quiet workspace are essential.
- A positive attitude and a genuine willingness to learn new skills.
- Ability to work full-time hours, including weekends if required.
- High school diploma or equivalent (GED) required.