Job Description
Join Boston Support Solutions as a Customer Service Representative and launch your career today! We're seeking motivated individuals with no prior experience to join our dynamic team. Enjoy immediate start date, comprehensive paid training, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers looking to enter the professional workforce. Apply now and start earning tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Maintain positive brand representation at all times
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown Boston
- Availability to work flexible shifts including weekends