Job Description
Start your career tomorrow with PrimeStaff Solutions! We're seeking motivated Entry Level Customer Service Specialists in Philadelphia, PA. Enjoy weekly pay, comprehensive training, and a supportive environment where your growth is our priority. No experience necessary – we provide all the tools you need to succeed in this dynamic role.
Why Apply Today?
• Weekly paychecks to support your financial needs
• Paid training program with career advancement paths
• Flexible weekday shifts with optional weekend opportunities
• Health benefits and retirement options after 90 days
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and empathy
- Process orders, returns, and service requests accurately using CRM systems
- Collaborate with team members to resolve complex customer issues
- Document interactions and maintain detailed case notes for quality assurance
- Meet daily performance metrics including call volume and resolution targets
- Identify upsell opportunities based on customer needs
- Participate in weekly team meetings and training sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal and written communication skills
- Basic computer proficiency with ability to learn new software
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation and punctual attendance
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Background check and drug screen required