Job Description
Join Detroit's fastest-growing startup and launch your career without prior experience! At Detroit Innovate Solutions, we're revolutionizing urban logistics through cutting-edge technology. We're seeking passionate individuals who want to grow with us. Enjoy comprehensive training, flexible scheduling, and a vibrant downtown workspace. Our entry-level program includes mentorship from industry leaders and opportunities for rapid advancement into specialized roles. If you're motivated, tech-savvy, and ready to make an impact in Detroit's thriving business ecosystem, this is your perfect starting point.
Responsibilities
- Provide exceptional customer support via phone, email, and chat for our urban delivery platform
- Process orders, track shipments, and resolve customer inquiries with empathy and efficiency
- Collaborate with logistics teams to optimize delivery routes and service quality
- Document interactions and feedback using our CRM system to improve service standards
- Participate in weekly training sessions to master new technologies and processes
- Support marketing initiatives through social media engagement and community outreach
- Contribute to process improvements through team brainstorming sessions
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Basic computer literacy and proficiency with smartphones/tablets
- Strong verbal communication skills and active listening abilities
- Ability to work flexible shifts including evenings and weekends
- Positive attitude and willingness to learn new technologies
- Valid Michigan driver's license (not required for role but preferred for growth paths)
- Passion for Detroit's revitalization and community engagement
- No experience necessary - comprehensive training provided