Job Description
Join our award-winning team in Nashville! We're urgently hiring motivated individuals with no experience for our paid training program. Launch your career in customer service with comprehensive on-the-job training, mentorship, and growth opportunities. No degree required – just bring your positive attitude and eagerness to learn!
What We Offer:
- 4-week paid training program ($18/hour during training)
- Full-time position with benefits (health insurance, 401k)
- Career advancement into management or specialist roles
- Modern downtown office with flexible scheduling options
Responsibilities
- Provide exceptional customer service via phone, email, and chat
- Complete all training modules and certification requirements
- Learn company products/services and support protocols
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve customer inquiries
- Meet performance metrics after training completion
- Adapt to new technologies and processes
Qualifications
- No experience required – we train from scratch!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, internet, email)
- Reliable transportation to downtown Nashville location
- Ability to work flexible shifts (including weekends)
- Passion for helping people and problem-solving
- Must pass background check and drug screening