Job Description
Are you ready to launch a rewarding career in the heart of North Carolina? Apex Tech Solutions is seeking enthusiastic, driven individuals for our Entry Level Customer Service & Sales Representative team. We provide comprehensive training and a supportive environment where your potential is the only requirement.
In this role, you will be the first point of contact for our valued clients, playing a crucial role in driving business growth and maintaining our reputation for excellence. We value curiosity and work ethic over years of experience.
Why Join Us?
- Competitive starting pay with performance bonuses.
- Full paid training program to get you up to speed.
- Clear pathways for internal promotion and career advancement.
- Modern office environment in downtown Raleigh.
Don't let a lack of experience hold you back. Take the first step towards your future today by applying now.
Responsibilities
- Manage incoming customer inquiries and provide accurate information regarding products and services.
- Build and maintain strong relationships with clients to ensure high satisfaction levels.
- Assist in the sales process by identifying customer needs and suggesting appropriate solutions.
- Update customer account records with detailed and accurate information.
- Collaborate with the sales and support team to achieve daily and weekly team targets.
- Document customer feedback and report recurring issues to management.
Qualifications
- High school diploma or equivalent required; college students welcome to apply.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Proficiency with basic computer applications and internet navigation.
- A positive attitude and a willingness to learn new skills quickly.
- Must be authorized to work in the United States.