Job Description
Are you looking for a career that offers immediate growth and financial stability? Pacific Talent Solutions is seeking motivated individuals to join our dynamic team in Portland, Oregon as Entry-Level Customer Service Representatives.
We understand that not everyone has traditional work experience. That is why we offer a comprehensive paid training program designed to set you up for success from day one. If you are a self-starter with a positive attitude, we want to hear from you. Join a company that values your potential and rewards you with a competitive weekly paycheck.
Responsibilities
- Communicate effectively with customers via phone and email to resolve inquiries and provide solutions.
- Build rapport with clients to ensure high levels of customer satisfaction and retention.
- Accurately document customer interactions and feedback into our CRM systems.
- Collaborate with team members to meet daily and weekly performance targets.
- Assist in identifying customer needs and suggesting appropriate products or services.
- Participate in ongoing training sessions to enhance product knowledge and soft skills.
Qualifications
- High school diploma or equivalent is required.
- No prior customer service experience is necessary; we provide on-the-job training.
- Excellent verbal communication skills with a friendly and professional demeanor.
- Ability to work full-time hours, including weekends and holidays, as needed.
- Basic computer proficiency and typing speed of 35+ WPM.
- Reliable transportation to and from the Portland office.