Job Description
Are you ready to launch a career in a fast-paced, dynamic environment? Apex Logistics & Solutions is currently seeking enthusiastic, entry-level professionals to join our Austin, TX team. We specialize in top-tier customer support and logistics management, and we are looking for team members who are eager to grow. We offer comprehensive training programs designed to help you master the skills needed to succeed in the logistics industry.
Why Join Us?
- No Experience Required: We provide full on-the-job training.
- Weekend Availability: Ideal for students or those seeking flexible schedules.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on performance.
- Growth Opportunities: Clear pathways for advancement within the company.
As a Customer Service Representative, you will be the face of our brand, ensuring our clients receive the highest level of care and support during our busy weekend operations.
Responsibilities
- Assist customers with inquiries regarding orders, shipping status, and product details.
- Process and verify customer information accurately and efficiently.
- Resolve customer complaints and issues with patience and professionalism.
- Collaborate with the logistics team to ensure timely delivery updates.
- Maintain a clean and organized workspace.
- Document all customer interactions in the company database.
Qualifications
- High School Diploma or GED equivalent.
- Ability to work a flexible schedule including weekends (Saturday and Sunday).
- Basic computer literacy and typing skills.
- Strong verbal and written communication skills.
- A proactive attitude and a desire to learn new processes.