Job Description
Are you looking for a fresh start? We are urgent hiring for Entry Level Customer Service Representatives in Jacksonville, FL!
Join a dynamic team where your growth matters. We are looking for motivated individuals who are ready to kickstart their career in a supportive, high-conversion environment. Whether you have prior experience or are just starting out, we provide comprehensive training to help you succeed.
Why Join Us?
- Competitive hourly pay ($18.00 - $23.00).
- Immediate start dates available.
- No experience necessary – we train you!
- Opportunity for rapid career advancement.
- Modern office environment in the heart of Jacksonville.
Apply today and secure your future with Stellar Dynamics!
Responsibilities
- Respond to inbound and outbound customer inquiries via phone and email with a professional and friendly tone.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Process customer orders, returns, and account updates accurately and timely.
- Collaborate with the sales and technical support teams to troubleshoot complex problems.
- Maintain detailed and accurate records of all customer interactions in our CRM system.
- Provide product information and demonstrate features to potential clients to drive sales.
- Identify opportunities to upsell products and services to existing clients.
- Adhere to all company policies, procedures, and compliance standards.
Qualifications
- High school diploma or GED is required.
- Previous customer service or sales experience is a plus but not mandatory.
- Basic computer proficiency and fast typing skills.
- Strong verbal and written communication skills.
- The ability to work in a fast-paced, high-volume environment.
- Reliable internet connection and computer access for remote support options.
- A positive attitude and a willingness to learn new skills quickly.