Job Description
Ready to launch your career tomorrow?
We are seeking motivated Entry-Level Customer Service Representatives to join our growing team in Columbus, Ohio. We pride ourselves on offering a supportive environment where your potential is the only requirement. If you are looking for a full-time opportunity with immediate start dates, we want to hear from you.
In this role, you will be the first point of contact for our valued clients, ensuring their needs are met with professionalism and efficiency.
Responsibilities
- Manage high volumes of incoming customer inquiries via phone and email.
- Resolve client issues and complaints with empathy and effective problem-solving.
- Utilize CRM software to update customer profiles and track interactions.
- Collaborate with team leads to optimize service processes.
- Conduct product training sessions for new team members.
- Meet daily KPI targets for response time and customer satisfaction.
Qualifications
- High school diploma or GED required.
- Must be available to start immediately (Start Tomorrow).
- Strong verbal communication and active listening skills.
- Basic computer literacy and typing proficiency.
- Ability to work full-time hours with a positive attitude.
- No prior experience necessary; full training provided.