Job Description
Are you looking to kickstart your career in a dynamic and rewarding environment? Horizon Support Group is currently seeking enthusiastic and driven Entry Level Customer Service Representatives to join our team in Miami, Florida.
We offer a comprehensive training program designed to get you up to speed quickly, meaning no prior experience is necessary! We believe in investing in our team members and providing them with the tools they need to succeed. If you have a passion for helping others and a desire to grow professionally, we want to hear from you.
Why Join Us?
- Competitive hourly rate of $18.00 - $22.00.
- Full-time employment with clear pathways for advancement.
- Health, dental, and vision insurance available.
- Modern office environment with a supportive team culture.
Take the first step towards a bright future with Horizon Support Group. Apply today!
Responsibilities
- Answering customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolving customer complaints and issues with patience and empathy.
- Assisting in the sales process and recommending products or services.
- Updating customer records and maintaining accurate databases.
- Collaborating with team members to improve service quality.
- Participating in daily training sessions and workshops.
Qualifications
- High school diploma or GED is preferred.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, dynamic environment.
- Basic computer proficiency (typing and navigating the web).
- Positive attitude and a willingness to learn new skills.
- Reliable transportation is a plus.