Job Description
Are you looking for a rewarding career with stability and growth?
Join Horizon Support Solutions, where we prioritize our employees' success and well-being. We are currently seeking enthusiastic and dedicated individuals to join our team as Entry Level Customer Service Representatives. Enjoy the peace of mind that comes with our weekly pay schedule, competitive benefits, and a supportive environment that helps you thrive from day one.
Why Choose Us?
• Weekly Pay: Get paid on time, every week.
• Comprehensive Training: No experience required; we provide full paid training.
• Growth Opportunities: Clear paths for advancement within the company.
• Career Stability: Join a thriving industry leader in customer relations.
As a Customer Service Representative, you will be the face of our company, ensuring our clients receive top-tier support.
Join Horizon Support Solutions, where we prioritize our employees' success and well-being. We are currently seeking enthusiastic and dedicated individuals to join our team as Entry Level Customer Service Representatives. Enjoy the peace of mind that comes with our weekly pay schedule, competitive benefits, and a supportive environment that helps you thrive from day one.
Why Choose Us?
• Weekly Pay: Get paid on time, every week.
• Comprehensive Training: No experience required; we provide full paid training.
• Growth Opportunities: Clear paths for advancement within the company.
• Career Stability: Join a thriving industry leader in customer relations.
As a Customer Service Representative, you will be the face of our company, ensuring our clients receive top-tier support.
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat with a focus on high satisfaction rates.
- Resolve customer complaints and issues efficiently while maintaining a positive, empathetic attitude.
- Accurately input and update customer data into our CRM systems to ensure information integrity.
- Process orders, returns, and exchanges in accordance with company policies and procedures.
- Collaborate with team members to improve service processes and share best practices.
- Adhere to all company quality assurance standards and compliance regulations.
Qualifications
- High school diploma or GED is required; some college coursework is a plus.
- Excellent verbal and written communication skills with a professional demeanor.
- Strong problem-solving abilities and attention to detail.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable internet connection and a quiet workspace (for remote or hybrid options).
- Ability to work full-time hours, including weekends and holidays if required.