Job Description
Are you ready to launch your career in Memphis?
Memphis Support Hub is currently urgently hiring Entry Level Customer Service Representatives. We are looking for motivated individuals to join our growing team and help us deliver exceptional service to our clients. This is a fantastic opportunity for someone looking to start a stable career with room for advancement.
Why Join Us?
- Competitive hourly pay ($18.00 - $24.00)
- Comprehensive training program
- Opportunities for rapid career growth
- Supportive and inclusive work environment
Don't wait—apply today to secure your spot!
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat with a focus on resolution.
- Identify and assess customer needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Handle and resolve customer complaints with patience and empathy.
- Accurately document and update customer information in our CRM system.
- Collaborate with team members to ensure consistent service delivery.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Basic computer proficiency and typing skills.
- Previous customer service experience is a plus but not required.
- Reliable transportation and willingness to work flexible shifts.