Job Description
Start your career with weekly pay! Urban Solutions Inc. is seeking energetic Entry-Level Customer Service Representatives to join our Los Angeles team. We offer immediate training, flexible scheduling, and weekly paycheck processing. Perfect for students and career changers looking to gain experience in a fast-paced environment. No prior experience required – we provide comprehensive onboarding!
Join a company that values growth and offers clear advancement paths. Our competitive hourly wages, health benefits (after 90 days), and supportive culture make this the perfect launchpad for your professional journey. Apply today and get paid weekly!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and account modifications accurately
- Document interactions in CRM system following company protocols
- Collaborate with team to resolve complex customer issues
- Meet performance metrics for response time and resolution
- Participate in weekly training sessions to enhance product knowledge
- Maintain positive customer satisfaction scores above 90%
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal and written communication skills
- Proficient in basic computer applications (MS Office, email)
- Ability to multitask in a fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Previous customer service experience preferred but not required
- Must pass background check and drug screening
- Reliable transportation to our LA office