Job Description
We are looking for motivated, energetic individuals to join our growing team in Long Beach. At Horizon Support Solutions, we believe the best customer service starts with great people, not just a resume. We are currently offering a unique opportunity for no experience needed careers where we invest in your growth and provide the training you need to succeed.
Why Join Us?
- Competitive Pay: Earn $18.00 - $22.00 per hour starting.
- Zero Experience Required: We provide comprehensive on-the-job training and mentorship.
- Career Growth: Clear pathways for advancement from entry-level to management.
- Modern Environment: Work in a dynamic, supportive office located in the heart of Long Beach.
Whether you are transitioning careers or looking for your first job, we want to hear from you. Take the first step towards a stable and rewarding future today.
Responsibilities
- Greet and assist customers via phone, email, and in-person with a friendly and professional demeanor.
- Resolve customer inquiries and complaints efficiently while maintaining high satisfaction standards.
- Process orders, returns, and account information accurately using our CRM software.
- Learn and demonstrate a thorough knowledge of our products and services to assist clients effectively.
- Collaborate with the sales and support teams to meet team performance goals.
- Maintain accurate records of customer interactions and transactions.
Qualifications
- Must be 18 years or older.
- No prior professional experience necessary; we value attitude and willingness to learn over experience.
- Excellent verbal communication and active listening skills.
- Basic computer literacy and typing proficiency.
- Reliable transportation to and from the Long Beach office.
- Ability to work full-time hours, including weekends and holidays as needed.