Job Description
Join our dynamic team as a Customer Service Representative and start tomorrow! We're urgently hiring for Charlotte-based roles with comprehensive training provided. No experience needed – we'll equip you with all the skills to succeed in this fast-paced environment. Enjoy competitive pay, benefits, and career growth opportunities. Apply today and transform your career!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues and process transactions accurately
- Document interactions in CRM systems with precision
- Collaborate with support teams to resolve complex cases
- Meet daily performance metrics and quality standards
- Provide feedback to improve customer experience
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts including evenings/weekends
- Customer service mindset with patience and empathy
- Quick learner with problem-solving aptitude