Job Description
Join a Growing Team in Portland, OR!
Apex Talent Solutions is urgently hiring Entry-Level Customer Support Representatives. We are looking for driven individuals who are ready to kickstart their career in a professional environment. No prior experience is necessary—we provide comprehensive paid training to help you succeed.
Why Apply?
- Zero Experience Required: We train you from the ground up.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Full-Time Opportunities: Stable hours with room for growth.
- Modern Workplace: Access to cutting-edge CRM tools and a supportive team.
Don't let a lack of experience hold you back. Apply today and take the first step towards a rewarding career in customer service.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Assist customers with product information, troubleshooting, and order inquiries.
- Document all customer interactions and issues accurately in the internal database.
- Collaborate with team leads to improve service processes and customer satisfaction scores.
- Learn and utilize our proprietary software platforms during training.
- Maintain a positive and empathetic attitude towards all customers, even in challenging situations.
- Identify opportunities to upsell or cross-sell relevant products to existing clients.
Qualifications
- No previous experience or degree required—just a strong desire to learn.
- Excellent verbal and written communication skills.
- Basic computer literacy and typing proficiency.
- Ability to work in a fast-paced environment and handle multiple tasks.
- High school diploma or GED equivalent.
- Reliable internet connection and a quiet workspace (if remote).
- Problem-solving mindset and attention to detail.