Job Description
Are you ready to launch your career in Fort Worth, TX?
We are a dynamic, growing company seeking a dedicated Customer Service Representative to join our elite team. While prior experience is not required, we are looking for candidates with a hunger to learn, strong communication skills, and a positive attitude. We provide comprehensive training and a clear path for advancement.
Why Apply?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- No Experience Necessary: We train you from the ground up.
- Benefits Package: Medical, dental, and vision insurance available.
- Career Growth: Opportunities to move into team lead or management roles.
- Modern Environment: Work in a collaborative, tech-forward office in the heart of Fort Worth.
If you have a friendly demeanor and a willingness to help others, we want to meet you.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a focus on resolution.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Document customer interactions and maintain detailed records in the CRM system.
- Identify opportunities to upsell products or services to existing clients.
- Collaborate with the sales and technical support teams to resolve complex issues.
- Ensure all customer interactions adhere to company quality and compliance standards.
Qualifications
- High school diploma or GED required.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Ability to work in a fast-paced, high-volume environment.
- Reliable transportation (required for office attendance).
- Willingness to learn new software and company policies quickly.