Job Description
Join our award-winning team as an Entry-Level Customer Service Representative! No prior experience is required – we provide comprehensive paid training to launch your career. This role offers stability, growth opportunities, and a supportive environment where your success is our priority. If you're a motivated individual with excellent communication skills, this is your chance to build a professional future in Jacksonville's thriving business sector.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using our step-by-step training protocols
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing skill development workshops
- Meet performance metrics with coaching support
- Contribute to a positive team culture
Qualifications
- No experience required – training provided!
- High school diploma or equivalent (GED accepted)
- Strong written and verbal communication skills
- Basic computer proficiency (typing, internet navigation)
- Positive attitude and eagerness to learn
- Ability to work 40 hours/week with flexible scheduling
- Pass background check and drug screen
- Reliable transportation to our Jacksonville location