Job Description
Start your career with TechSolutions Inc.! We're seeking motivated individuals for our Entry-Level Customer Service Representative position in San Jose. No experience required – we provide comprehensive paid training to launch your career in tech support. Join our dynamic team and gain valuable skills while earning competitive wages. Enjoy career advancement opportunities and a supportive work environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and resolve technical issues
- Document interactions in CRM systems
- Collaborate with technical support teams
- Meet performance metrics and quality standards
- Participate in ongoing training programs
Qualifications
- No prior experience necessary
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to San Jose office