Job Description
Launch your career in customer service with zero experience required! GrowthPath Solutions is hiring motivated individuals for our paid training program. This part-time role offers comprehensive on-the-job training to develop essential skills in communication, problem-solving, and client relations. Perfect for students, career-changers, or those seeking flexible hours. Enjoy a supportive environment with growth opportunities into full-time roles. No prior experience needed – just bring your enthusiasm and willingness to learn!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using company protocols and resources
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Complete all training modules and skill assessments
- Adhere to company policies and confidentiality standards
- Identify opportunities to improve customer experience
Qualifications
- No prior experience required – paid training provided
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and customer-focused mindset
- Ability to work 20-25 hours per week
- Reliable transportation to our Philadelphia location
- Passion for helping others and continuous learning