Job Description
Start your career tomorrow in Raleigh! No experience needed. Nexa Solutions Inc. is urgently hiring motivated individuals for our customer service team. We provide comprehensive training and a supportive environment where you can grow professionally. Join our dynamic team and make an immediate impact while developing valuable skills for future opportunities.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to ensure seamless service
- Meet performance metrics including call quality and resolution times
- Stay updated on product knowledge through training
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Flexible availability including weekends