Job Description
Launch your career with Omaha Solutions Group! We're seeking enthusiastic Entry-Level Customer Service Representatives to join our growing team immediately. This full-time position offers competitive pay, comprehensive training, and a pathway to professional growth in Omaha's thriving business district.
What We Offer:
- Immediate start date
- Comprehensive paid training
- Health benefits and retirement plan
- Collaborative team environment
- Career advancement opportunities
Perfect for recent graduates or career changers looking to build customer service skills. No experience necessary – we provide all training!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update customer records in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (Microsoft Office Suite)
- Positive attitude and willingness to learn
- Reliable transportation to our downtown Omaha office