Job Description
Are you looking for a rewarding career in Denver, CO with a company that values your growth? Denver Support Solutions is seeking a dedicated Entry Level Customer Service Representative to join our high-performing team.
We offer a competitive weekly pay structure, comprehensive benefits, and a clear pathway for advancement. If you have excellent communication skills and a passion for helping others, we want to hear from you.
Why Join Us?
- Weekly Paychecks: Get paid every week for your hard work.
- Health & Wellness: Medical, dental, and vision insurance available.
- Career Growth: Clear promotional paths for ambitious individuals.
Take the first step towards a stable and exciting career in Denver today.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a focus on quality and speed.
- Resolve complex customer issues and complaints using de-escalation techniques.
- Process orders, returns, and exchanges accurately using our CRM software.
- Collaborate with the sales and support teams to ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell products or services based on customer needs.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus but not mandatory (we provide paid training).
- Basic computer proficiency and typing speed (40+ WPM).
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, team-oriented environment.