Job Description
Join our dynamic team at Horizon Solutions Group and kickstart your career with weekly pay! We're seeking motivated Entry-Level Customer Service Representatives to deliver exceptional support to our growing client base. Enjoy a collaborative environment, comprehensive training, and opportunities for advancement—all with the financial security of weekly paychecks.
Why Work With Us?
- Weekly paychecks to manage your finances effectively
- Comprehensive paid training program
- Health benefits and retirement plans after 90 days
- Clear career progression pathways
- Modern, inclusive workplace culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing, service, and technical issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for call handling and resolution
- Contribute to process improvement initiatives
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience preferred
- Strong communication and active listening skills
- Basic proficiency with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable internet access for remote work options
- Availability for flexible shifts including weekends