Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! We're urgently hiring motivated individuals in New York with zero experience required. Comprehensive training provided to launch your career in customer support.
What We Offer:
- Competitive hourly pay plus performance bonuses
- Flexible day/night shift options
- Full benefits package (health/dental/vision)
- Clear career advancement path
- Supportive team environment with mentorship
If you're a people person with strong communication skills and a desire to grow, apply now! No experience needed – just your enthusiasm to learn.
Responsibilities
- Handle inbound/outbound customer calls and emails
- Resolve inquiries using company knowledge base
- Document interactions in CRM system accurately
- Collaborate with team to escalate complex issues
- Meet performance metrics for response times
- Participate in weekly training sessions
- Represent company brand with professionalism
Qualifications
- No prior experience necessary
- High school diploma or equivalent required
- Excellent verbal/written communication skills
- Strong problem-solving abilities
- Ability to work flexible hours including weekends
- Basic computer proficiency (typing, navigation)
- Positive attitude and team player mentality
- Reliable transportation to Manhattan location