Job Description
Join our dynamic team as an Entry-Level Customer Service Representative in Memphis, TN! We offer competitive weekly pay, comprehensive training, and a supportive environment to launch your career. Ideal for recent graduates or career changers seeking stable employment with rapid advancement opportunities. Enjoy benefits like flexible scheduling and performance bonuses. Apply today and start earning next week!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with support teams to escalate complex cases
- Meet weekly performance metrics for call volume and resolution time
- Participate in ongoing product training sessions
- Maintain positive customer satisfaction scores
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with Microsoft Office
- Strong verbal communication skills
- Ability to work in a fast-paced environment
- Customer service mindset with problem-solving aptitude
- Reliable transportation to our downtown Memphis office
- No prior experience necessary – full training provided