Job Description
Join our dynamic team at Fort Worth Industries as an Entry-Level Customer Service Associate! No prior experience is required—just your enthusiasm and willingness to learn. We provide comprehensive training to launch your career in customer service. Enjoy competitive pay, benefits, and a supportive environment where your growth is our priority. Apply today and start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Participate in ongoing training programs
- Meet daily performance metrics
- Uphold company values in all interactions
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to learn new technologies quickly
- Positive attitude and customer-focused mindset
- Reliable internet connection for remote options
- Basic computer proficiency
- Must pass background check