Job Description
We are currently seeking enthusiastic individuals to join our expanding team in Louisville, KY. This is an excellent entry-level opportunity for those looking to start a career in customer service. We provide full training and mentorship, so no prior experience is necessary.
As a Part-Time Customer Service Representative, you will play a vital role in our company’s success by delivering exceptional support to our clients. If you are a self-starter with a positive attitude and a desire to grow, we want to hear from you.
Responsibilities
- Answer incoming calls and emails promptly to assist customers with inquiries.
- Resolve customer complaints and issues with patience and professionalism.
- Process orders, returns, and service requests accurately.
- Provide product information and recommendations to clients.
- Maintain a clean and organized workspace.
- Document all customer interactions in our internal database.
Qualifications
- High school diploma or GED required.
- Must be at least 18 years old.
- No previous experience required; we teach you everything you need to know.
- Strong interpersonal and communication skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer literacy (typing and navigating web browsers).