Job Description
Join our award-winning team as a Part-Time Customer Service Specialist where we invest in your growth! No prior experience needed – we provide comprehensive paid training to launch your career in customer excellence. At Dallas Growth Partners, we believe in nurturing talent and offering flexible schedules that work around your life. Enjoy a supportive environment, competitive benefits, and clear pathways for advancement.
Responsibilities
- Delocate exceptional customer service via phone, email, and chat
- Resolve inquiries using our proprietary CRM system
- Collaborate with team members to optimize customer experiences
- Document interactions accurately in our training-certified system
- Participate in bi-weekly skill development workshops
- Identify upsell opportunities to enhance client relationships
- Maintain 95% customer satisfaction metrics
Qualifications
- High school diploma or equivalent
- Strong communication and empathy skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn
- Valid US work authorization
- No experience required – training provided
- Pass background check