Job Description
Join Atlanta Customer Solutions as an Entry-Level Customer Service Representative and kickstart your career without prior experience! We provide comprehensive paid training to equip you with the skills needed to succeed in a dynamic customer-facing role. Our Atlanta-based team values growth, teamwork, and exceptional service, making it the perfect environment for motivated individuals ready to learn and grow professionally.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism
- Process orders, returns, and exchanges using our CRM system
- Collaborate with team members to resolve complex customer issues
- Document interactions accurately in our customer database
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
- Uphold company standards for customer satisfaction
Qualifications
- No prior experience required – we train all team members!
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency (typing, email, navigation)
- Ability to work in a fast-paced team environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Atlanta location
- Flexible availability including weekends (as needed)