Job Description
Join our dynamic team in Atlanta! We're urgently hiring motivated individuals with no prior experience for our Customer Service Representative role. This is your opportunity to launch your career with comprehensive training and growth opportunities.
Atlanta Growth Partners is a rapidly expanding customer experience firm dedicated to delivering exceptional service to Fortune 500 clients. We value passion and potential over experience, providing structured onboarding and mentorship to ensure your success.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response time and resolution
- Continuously improve product knowledge through training modules
- Participate in weekly team meetings and feedback sessions
- Identify opportunities to enhance customer satisfaction
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn
- Valid work authorization for the United States