Job Description
Join our dynamic team as a Customer Service Representative and kickstart your career with no prior experience required! We provide comprehensive training and a supportive environment where you'll grow professionally while making a real impact. Enjoy competitive benefits, career advancement opportunities, and a vibrant workplace culture in the heart of Fort Worth.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and maintain accurate customer records
- Collaborate with team members to ensure seamless service
- Meet performance metrics for response times and resolution rates
- Continuously improve product knowledge and service skills
Qualifications
- No prior experience necessary – we train everyone!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced team environment
- Reliable attendance and punctuality