Job Description
Join our dynamic team immediately as an Entry Level Customer Service Representative! Southwest Solutions Group is hiring motivated individuals in Albuquerque to deliver exceptional client experiences. No prior experience required—full training provided. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Start your career today with a company that invests in its people.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document interactions in CRM systems accurately
- Collaborate with team to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Willingness to work flexible hours including weekends
- Valid US work authorization