Job Description
Join our dynamic team at Pacific Coast Solutions Inc. and launch your career in customer service! We're urgently hiring enthusiastic entry-level professionals to deliver exceptional client experiences in our Long Beach headquarters. Enjoy competitive pay, comprehensive training, and growth opportunities in a supportive environment. Perfect for recent graduates and career changers!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems
- Collaborate with support teams for complex cases
- Meet daily performance metrics
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Strong communication skills
- Ability to multitask in fast-paced settings
- Customer service mindset
- No prior experience required