Job Description
Are you looking for a rewarding career opportunity in Denver with paid training and a weekend schedule that works for your lifestyle? Frontier Retail Services is seeking dedicated Weekend Customer Service Representatives to join our dynamic team. We pride ourselves on providing world-class support to our clients and offer comprehensive on-the-job training to ensure your success.
In this role, you will be the face of our brand, interacting with valued customers and ensuring their needs are met with efficiency and empathy. Whether you are entering the workforce for the first time or looking for a new challenge, our structured training program will equip you with the skills needed to excel in customer relations and sales.
Why Join Us?
- Comprehensive Training: No prior experience required; we provide full training.
- Weekend Schedule: Enjoy your weekdays off with flexible weekend shifts (Fri-Sun).
- Career Growth: Clear pathways for advancement within the company.
Take the next step in your professional journey today. Apply now to become part of the Frontier team!
Responsibilities
- Provide exceptional customer service by answering inquiries, resolving complaints, and handling transactions accurately.
- Assist customers in locating products and explain features and benefits to drive sales.
- Process returns, exchanges, and refunds efficiently while adhering to company policies.
- Utilize POS systems and CRM software to maintain accurate customer records.
- Collaborate with team members to ensure store operations run smoothly during peak weekend hours.
- Uphold company standards for visual merchandising and store cleanliness.
Qualifications
- High school diploma or equivalent required.
- Strong verbal communication skills and a friendly, professional demeanor.
- Ability to work weekends (Friday through Sunday) and holidays as required.
- Basic computer proficiency and ability to learn new software quickly.
- Must be reliable, punctual, and able to stand for extended periods.
- Desire to learn and grow within a customer-facing role.