Job Description
Are you looking for an entry-level job in Orlando, FL? We are actively hiring motivated individuals to join our dynamic team. No prior experience is necessary—just bring your positive attitude and a willingness to learn!
At Apex Support Solutions, we specialize in providing top-tier customer support for leading brands. We are committed to helping you launch a successful career in the tech and service industry through comprehensive paid training and mentorship.
Why Choose Us?
- No Experience Needed: We provide full training and support.
- Paid Training: Learn the ropes while getting paid.
- Career Growth: Clear pathways to advancement and leadership roles.
- Competitive Pay: $18 - $22/hr depending on performance.
Join us today and start building your future in Orlando!
Responsibilities
- Answer inbound customer inquiries via phone, email, and live chat in a professional and friendly manner.
- Resolve customer issues and provide accurate information regarding products and services.
- Document all customer interactions and transactions in our CRM system.
- Collaborate with team members and supervisors to meet daily and monthly performance goals.
- Identify customer needs and recommend appropriate solutions.
- Assist in training new hires and sharing best practices.
Qualifications
- High school diploma or equivalent (GED) is preferred but not required.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Ability to work in a fast-paced, target-driven environment.
- Strong problem-solving skills and a customer-centric mindset.
- Reliable internet connection and computer (if remote).