Job Description
Urgently hiring entry-level professionals in Atlanta! No experience needed – we provide comprehensive paid training.
Join our dynamic team at TechGrowth Solutions and kickstart your career in customer service. We're seeking motivated individuals with a passion for helping others. Enjoy 4 weeks of paid hands-on training covering industry tools, communication techniques, and problem-solving strategies. After training, you'll transition into a full-time role with competitive pay, health benefits, and growth opportunities.
Why join us?
- Guaranteed paid training ($18/hour)
- Clear career advancement path
- Modern, collaborative work environment
- Full benefits package after 60 days
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve technical and billing inquiries efficiently
- Document interactions in CRM systems with precision
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Continuously improve product knowledge through training modules
- Participate in weekly skill-building workshops
Qualifications
- High school diploma or equivalent (college students welcome)
- Excellent verbal and written communication skills
- Ability to learn technical systems quickly
- Strong problem-solving and multitasking abilities
- Customer-focused mindset with empathy
- Reliable internet access for remote training components
- Must pass background check and drug screening
- Availability for training (Mon-Fri 9am-5pm) for 4 weeks