Job Description
Join ConnectHub Solutions as an Entry-Level Call Center Agent in Stockton, CA! We're seeking motivated individuals to deliver exceptional customer service and support our growing client base. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, benefits, and a supportive team environment. Apply today to start your career in customer service!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries, complaints, and technical issues
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call volume, quality scores)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 25+ WPM with accuracy
- Customer-focused mindset and problem-solving aptitude
- Reliable internet connection for remote work options
- Flexibility to work evenings/weekends as needed
- No prior experience required – training provided