Job Description
Join Mesa Solutions Group's dynamic team as an Entry Level Customer Service Representative! We're urgently hiring passionate individuals with no prior experience – we provide comprehensive paid training to launch your career. This full-time position offers competitive pay, growth opportunities, and a supportive environment where your success is our priority.
What You'll Gain:
- Industry-leading onboarding program with mentorship
- Health benefits, 401k matching, and paid time off
- Clear career advancement path to leadership roles
- Modern, collaborative workspace in Mesa's tech hub
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve service issues with empathy and efficiency
- Document interactions using CRM systems
- Collaborate with cross-functional teams
- Meet performance metrics for quality and speed
- Participate in ongoing skills development
- Support new product launches and campaigns
Qualifications
- No experience required - open to recent graduates
- High school diploma or equivalent
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office)
- Positive attitude and willingness to learn
- Ability to multitask in fast-paced settings
- Reliable transportation to Mesa office
- Pass background check and drug screen