Job Description
Welcome to Horizon Solutions Group, where we believe in empowering the next generation of talent. We are currently seeking dedicated Entry Level Customer Service Representatives to join our dynamic team in New York, NY.
Why Choose Us?
- Immediate Start: Onboard as early as tomorrow.
- Daily Pay Options: Get paid every day with our industry-leading payroll system.
- Career Growth: Clear pathways for promotion from entry-level to management.
We are looking for individuals who are eager to learn, reliable, and ready to make an impact.
Responsibilities
- Assist customers with inquiries regarding products, services, and account information in a professional and courteous manner.
- Resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately and promptly.
- Collaborate with team members to meet daily and weekly sales targets.
- Maintain a clean and organized workspace, including filing and data entry tasks.
- Document all customer interactions and feedback in the CRM system.
Qualifications
- No prior experience required; full training provided.
- High school diploma or GED equivalent.
- Strong verbal communication skills and a friendly, approachable demeanor.
- Basic computer proficiency and typing skills.
- Ability to work flexible hours, including weekends and holidays.
- Reliable internet connection and a quiet home office environment (if remote).