Job Description
Start your career with zero experience required! CareerLaunch Pro offers a comprehensive paid training program for motivated individuals seeking entry-level opportunities in customer service. Our 4-week paid training equips you with industry-leading skills in communication, conflict resolution, and CRM systems. Enjoy flexible scheduling, mentorship from industry veterans, and a clear path to full-time advancement. No college degree or prior experience needed – we invest in your potential!
Responsibilities
- Delocate exceptional customer support via phone, email, and chat channels
- Utilize Salesforce CRM to document interactions and track case resolutions
- Collaborate with cross-functional teams to resolve complex customer inquiries
- Meet performance metrics for response time and customer satisfaction
- Participate in ongoing skill development workshops
- Contribute to team knowledge base with best practices
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent (GED accepted)
- Strong verbal/written communication skills
- Ability to learn new technologies quickly
- Reliable transportation to Long Beach training center
- Flexible availability for 20-25 hours weekly
- Passion for helping others and problem-solving