Job Description
Launch your career with our paid training program! CareerLaunch Academy is seeking motivated individuals for entry-level customer service positions in Atlanta. No prior experience required – we provide comprehensive paid training to equip you with essential skills for success. Enjoy flexible part-time schedules while building professional experience in a supportive environment.
Join our team and gain hands-on experience in client communication, problem-solving, and digital tools. This is your opportunity to grow with a company that invests in its people. Apply today to start your journey toward a rewarding career!
Responsibilities
- Delocate exceptional customer service via phone, email, and chat channels
- Resolve client inquiries and concerns efficiently using established protocols
- Document interactions accurately in CRM systems
- Collaborate with team members to maintain service quality standards
- Complete paid training modules on product knowledge and communication techniques
- Adhere to company policies and confidentiality guidelines
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Basic computer proficiency and ability to learn new software
- Positive attitude with customer-focused mindset
- Reliable transportation to downtown Atlanta location
- Ability to work flexible shifts including evenings/weekends
- No prior experience necessary – training provided
- Must pass background check and drug screening