Job Description
Start your career today with no experience required! QuickHire Staffing Solutions is hiring enthusiastic entry-level Customer Service Representatives for our Cleveland team. Enjoy daily pay through our instant payout system and build professional skills with comprehensive training. Perfect for recent graduates or career changers seeking stability and growth. Our supportive environment ensures you'll thrive while serving diverse clients across multiple industries.
Why Join Us?
- Daily pay via PayActiv - access earnings immediately after each shift
- Free industry certification upon completion of training
- Clear career advancement path to team lead/supervisor roles
- Comprehensive benefits package (health, dental, vision) after 90 days
- Flexible scheduling options to accommodate your lifestyle
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products/services using knowledge base tools
- Document interactions accurately in CRM system with 100% compliance
- Collaborate with team members to resolve complex escalations
- Meet/exceed daily performance metrics (call time, resolution rate)
- Participate in weekly training sessions to enhance product knowledge
- Uphold company standards for data security and confidentiality
Qualifications
- No prior experience required - open to all backgrounds
- High school diploma or equivalent (currently enrolled accepted)
- Strong verbal communication skills and clear phone etiquette
- Basic computer literacy (typing, navigation, email)
- Ability to work in fast-paced environment with shifting priorities
- Reliable transportation to downtown Cleveland office
- Positive attitude and willingness to learn new systems
- Available to work weekdays, weekends, and holidays as needed