Job Description
Launch your career in Austin with our comprehensive paid training program! No experience required—we're seeking motivated individuals eager to grow in customer service. Join our supportive team at Career Launchpad Austin and gain industry-recognized certifications while developing essential skills. Enjoy competitive pay, benefits, and clear advancement pathways.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Master our CRM system and internal tools during paid training
- Resolve client inquiries with empathy and professionalism
- Collaborate with cross-functional teams to improve processes
- Meet performance metrics post-training period
- Contribute to team knowledge-sharing sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong desire to learn new technologies and systems
- Excellent verbal communication skills
- Basic computer proficiency (typing, internet navigation)
- Positive attitude and team player mentality
- Reliable transportation to South Austin location
- Must pass background check and drug screening