Job Description
Start your career tomorrow with paid training! CareerLaunch Pro is seeking enthusiastic individuals for our entry-level Customer Service Associate positions in Los Angeles. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, career advancement opportunities, and a supportive work environment. Join our team of professionals dedicated to excellence and growth.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process transactions and resolve service issues efficiently
- Maintain detailed customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols and compliance standards
- Identify opportunities for process improvements
- Support cross-functional projects as needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills in English
- Basic computer proficiency (Microsoft Office Suite)
- Ability to learn new technologies quickly
- Positive attitude and customer-focused mindset
- Reliable transportation to our Los Angeles facility
- Must pass background check and drug screening
- Willingness to commit to 4-week paid training program