Job Description
Start Your Career Tomorrow – No Experience Needed! Minneapolis Growth Partners is urgently hiring motivated individuals for entry-level Customer Service Associate positions. If you're ready to launch your career with comprehensive training and a supportive team environment, this is your opportunity. We value attitude over experience and provide everything you need to succeed.
As a Customer Service Associate, you'll be the first point of contact for our valued clients, ensuring exceptional experiences while representing our brand with professionalism. Our onboarding program includes paid training and ongoing mentorship to help you grow into a confident, capable professional.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with empathy and efficiency
- Process orders, resolve billing issues, and provide product information
- Collaborate with cross-functional teams to ensure seamless customer experiences
- Maintain accurate customer records in our CRM system
- Identify upsell opportunities to contribute to team goals
- Adhere to company policies and service standards
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication skills with clear, professional phone presence
- Basic computer proficiency (email, typing, navigation)
- Positive attitude and willingness to learn new systems
- Ability to work in a fast-paced environment
- Reliable transportation to our downtown Minneapolis location