Job Description
Are you ready to launch your career with zero experience required? Growth Solutions Inc. is seeking enthusiastic Entry Level Customer Service Associates for immediate part-time openings in Charlotte, NC. Join our dynamic team and gain valuable skills while serving diverse clients in a supportive environment. We provide comprehensive training and flexible scheduling to accommodate students and career changers alike. Take the first step toward professional growth—apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve routine billing and account issues following established protocols
- Document interactions accurately in CRM systems
- Collaborate with team members to escalate complex cases
- Participate in ongoing training programs to enhance product knowledge
- Meet performance metrics for response time and customer satisfaction
Qualifications
- High school diploma or equivalent (students welcome)
- No prior experience required—full training provided
- Strong communication skills and positive attitude
- Basic computer proficiency and typing ability
- Availability to work evenings and weekends (15-25 hours/week)
- Reliable transportation to our Charlotte office
- Ability to pass background check